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* ORDERING
AND PRE-ORDERING INFORMATION * |
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It is very important that you read all the following
information below before you place your tobacco plant
order. |
The Pre-Ordering process.
Reserving your
tobacco plants by pre-ordering is a pretty straight
forward process. By pre-ordering and paying for your
tobacco plants months or many months in advance of the
actual planting/shipping date you are insuring the tobacco
plants and the number of plants you desire are being
reserved just for you. The only practical way we can offer
tobacco plants to our customers is for our customers to
pre-order in advance thus reserving the plants they
desire. This allows us to know in advance the number of
plants needed of the varieties being offered and helps us
plan accordingly.
How it works.
It starts with you
choosing the varieties and number of plants you desire and
placing your order. We will notify you by email within a
few days that your order has been received and booked
accordingly.
You will be charged at the time you order is booked to
reserve your tobacco plants but your tobacco plants will
not be shipped until they are ready (grown). Plants are
not ready and do not begin shipping until May.
Plants are offered
in multiples of 3, 6 and 12 for each variety listed. You
will have the opportunity to change the quantity of items
in your shopping cart if you desire more than 1 order of a
variety.
The Plants
Our tobacco plants
are float bed grown although we do grow backup plants in
regular plant trays in case we experience a plant failure
with the float grown plants.
Growing plants on
float beds is a process were by plants are grown in trays
that float on water. This process promotes better root
systems by forcing the roots to grow in a downward
direction helping to get the plants off to a fast start.
From our experience tobacco transplants grown using the
float system take off and grow better and faster than by
using bare root plants, which was the traditional method
in the past. To learn more on "The Float System for
Tobacco" you can read the a PDF file from the University
of Tennessee by clicking
here.
Plants will be
removed from their trays the day they are to be shipped to
you and will not be in a plastic container cell like a
tomato or pepper plant you buy from the local garden
center comes in. The roots of the plants will be inserted
into a small wax paper sleeve or wrapped in wetted paper
or both to insure they don't dry out during shipping. They
should be planted as soon as possible, you may hold them
for several days by keeping the root ball moist and the
plants in an upright position to keep them from crooking.
If your weather is unsuitable for planting for a long
period or it is still a little to early for you to plant
when they arrive, you can simply pot them into a container
of potting mix and let them continue to grow until your
conditions are favorable for planting.
Shipping
[FREE SHIPPING FOR TOBACCO PLANTS!]
Tobacco plants are
shipped by USPS Priority mail which normally takes 2-4
days to arrive depending on your location. We will notify
you by email the day your plants are shipped so please
make sure the email address you supply us is valid and one
that you check regularly. Also please be sure that someone
will be there to accept plants at the address you have
given us with your order.
Sorry, we cannot ship plants to Hawaii, Alaska or Internationally.
We strive to begin shipping tobacco plants by mid May and
continue through early June or
until all orders have been filled. We are unable to give
an exact date in advance for when tobacco plants will be
ready for shipment because there are just too many
variables that can affect the readiness of the plants such
as weather, plant growth stages etc. When plants are ready
to be shipped we will update the Tobacco
Plant Update Page and we will email you the day
we ship your plants.
We have created a
special page to help keep our customers up to date on the
progress of the plants and informed of any delays we may
be experiencing etc. Tobacco
Plant Update Page
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Sorry, we can not ship to Alaska or Hawaii. No
International Sales on plants, only to U.S. locations
with the exception of the above listed states. |
Shipping Damage Claims
We do our best at using appropriate packing materials and
cannot accept responsibility for damage caused by the
carrier. All claims for damage must be reported to the
carrier immediately and filed with the carrier by the
customer.
Warranty of Plants
Please click
here for warranty on plants.
Delays in Delivery
The New Hope Seed Company shall not be responsible for
loss or damage caused by delays in delivery from strikes,
acts of war, fire, casualty, inability to obtain materials
or other causes beyond our control.
Order Cancellation/Refund
Policy
We understand that
circumstances can change unexpectedly; cancellations will
be acknowledged and accepted gracefully. However, with the
time, work and preparation involved we require that any
cancellation of tobacco plant orders must be placed within
10 business days or less of the date they are ordered in
order to receive a refund. There will be a 20%
cancellation fee charged to cover our bank fees we
incurred with regard to processing your order.
Please allow 2 weeks for your refund check to arrive or
your credit card to be credited.
If for any reason, we experience a crop failure and
cannot ship your plants we will issue a full refund. We
reserve the right to send a substitute variety if we
experience a loss or run out of another variety.
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